We don't wanna see you go but if there's no stopping you, there are 4 ways to cancel your account --
- from the web,
- through your mobile device (iwonder app,
- through Apple Subscriptions (if subscribed using your Apple ID / itunes account)
WEB APP
Go to: iwonder.com and sign-in to your account (or of you're signed in, click this link to take you directly to the 'Account Page'
Step 1: On the home page, click on the 'Account Button'
2. Click on the 'Unsubscribe ' on the lower right bottom of the Account page.
iwonder MOBILE APP
Step 1: In the iwonder app, click the 'Account' on the lower right hand corner of the app | Step 2: Once you're there, you can find the unsubscribe button towards the bottom of the page. When you click on it, you should already be unsubscribed. |
For Apple users: If you are subscribed through your itunes account, there's a slightly different cancellation method. Instead of Unsubscribe, you will see 'Manage Subscription'.You will then be taken to Apple's Subscriptions page. Click on iwonder under the Active Subscriptions to edit/manage your iwonder subscription. Or, you can check this article if you want cancel directly from your itunes account.
If you are still in the free trial period and you cancel, your credit card will not be charged. If you are beyond the free trial period and you cancel, your card will not be charged the next period of the subscription (month or year).
That's it. If you encounter any issue, please feel free to reach out to us at [email protected].