Account, Payment, and Subscription

What happens after my trial period expires?
Once your trial period expires, your account will automatically roll-over to a paid subscripton and your registered credit card will be charged. If y...
Fri, 6 Nov, 2020 at 9:36 AM
I forgot my log-in email, how do I retrieve it?
You should have received a confirmation email from iwonder after signing up, so search your email accounts for an email from seb@iwonder.com with the subjec...
Fri, 9 Oct, 2020 at 8:41 PM
How do I change my password?
If you wish to update your password, first you must log-out of iwonder (if you are signed in). Once logged out, please follow the instructions below: ...
Tue, 28 Nov, 2023 at 12:50 PM
How do I update my username?
Changing usernames (this is the email address you used to sign-up with iwonder) is normally not allowed. However, under some circumstances, like a misspelle...
Fri, 9 Oct, 2020 at 7:50 PM
How do I change/update my credit card registered with iwonder?
Here are the steps to update your credit card details: Go to https://iwonder.com/account on a web browser Go the right side of the "Payment Met...
Wed, 15 Nov, 2023 at 2:12 PM
How do I pay iwonder?
Your credit card and debit card will come in handy at this point. Your card will be charged after your free trial. If you signed up for the 30-day plan, you...
Tue, 13 Oct, 2020 at 1:52 PM
Help! I was charged US$1 during my free trial!
Don't fret. This is just part of the card authorization process. The payment system just needs to check if the credit/debit card used is valid or not. D...
Tue, 13 Oct, 2020 at 1:55 PM
Cancel accounts created using an Apple ID / itunes account
If you signed up for an iwonder account using your Apple ID credentials, you must follow the steps below to cancel your account: Step 1:  Go to your pho...
Tue, 20 Oct, 2020 at 9:51 PM
How do I unsubscribe / cancel my account?
We don't wanna see you go but if there's no stopping you, there are 4 ways to cancel your account -- from the web,  through your  mobile device (...
Wed, 15 Nov, 2023 at 2:13 PM